GEOFFREY O'BRIAN
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    • Conversation Design: Disney Chatbots
    • A.I.-Driven Content (Disney)
    • UX Writing: Spotify Tap
    • Interactive Chatbot Disney Avatar
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    • Product Education: Ray-Ban Smartglasses
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    • Information Architecture: Disney Feature Filters
    • Content Strategy: Facebook View App
    • Product Tool: Disney Trip Planning
    • UI Writing: Disney Mobile Order App
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    • App Monetization: Disney Play app
    • Content Architecture: Shanghai Disneyland
    • Branding: Disney Play App
    • Branding & Copywriting: Disney, Amazon, Yoga Journal, Mammoth
  • Thought Leadership
    • Creative Design 2.0: How to Navigate AI’s Paradigm Shift
    • Content Design for AR/VR Experiences
    • 5 Ways to Improve UX Design with User-centered Design
    • Good Qustions lead to Great UX Writing
    • Embracing "Design" in Content Design
    • Designing Omnichannel Experiences
    • Design Thinking: a Process for Creative Design
    • 3 Questions to a Better Content Strategy
    • The Layers of User Experience
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Pandora: Interactive Chat App

Challenge: Create Interactive ChatBot to tease  Opening of Pandora: the World of Avatar

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User Need

Our users needed to:
1) Understand our new offering 
​2) Discover the breadth and depth of Pandora -- the World of Avatar 
3) Have a sensory taste of the experience

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Product Need

Our product goal was to:
1) Raise awareness
2) Create demand
3) Answer questions about how to experience the new Avatar land
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Strategy & Solution

Our solution was to:
1) Design an immersive content experience based entirely around the Pandora story and characters 2) Leverage branded content to encourage sharing
3) Add a Chatbot for engagement and information





Project Background
The stakes were high for this project due to the large investment Walt Disney World made on the 5 attractions within the new "land" of Pandora - the World of Avatar. Our challenge was to build awareness and interest by teasing users with a taste of the experience. We created this interactive digital experience, accessible everywhere, engaging users in the look, feel, characters and story of Avatar.


Avatar Interactive Experience

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Interactive Content

The experience offered ways to explore the world,
​interact with characters and immerse in Pandora.

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Visual engagement & Gaming

The experience includes highly visual ways to interact with content like the "Forest Cam 01" as a virtual member of the "expedition."

PROJECT POV

My team drove content to market Pandora - the World of Avatar. We created web
and app content to support the in-park experiences and now we set our sights
​on creative interactions to engage social media users.

Partnering with design and copy, I co-designed the narrative story and user flow
of the site. We leveraged our conversational design capabilities to create a chat-
based interaction that could be shared on social media. 

We wanted to give users a taste of the experience, so we built an interaction
that simulated an Avatar-based mission, complete with different characters
and a full view into the beauty of the Avatar ecosystem.  
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  • Home
  • Portfolio
    • Conversation Design: Disney Chatbots
    • A.I.-Driven Content (Disney)
    • UX Writing: Spotify Tap
    • Interactive Chatbot Disney Avatar
    • Chatbot samples
    • Product Education Strategy & Components (Facebook View)
    • Feature Awareness: WhatsApp
    • Product Education: Ray-Ban Smartglasses
    • UX Writing: Consent Screen (Meta)
    • Commerce: Improving Disney vacation checkout flow
    • Content Governance (Amazon & Meta)
    • Evolving Content Design (Amazon)
    • Information Architecture: Disney Feature Filters
    • Content Strategy: Facebook View App
    • Product Tool: Disney Trip Planning
    • UI Writing: Disney Mobile Order App
    • Content Testing
    • App Monetization: Disney Play app
    • Content Architecture: Shanghai Disneyland
    • Branding: Disney Play App
    • Branding & Copywriting: Disney, Amazon, Yoga Journal, Mammoth
  • Thought Leadership
    • Creative Design 2.0: How to Navigate AI’s Paradigm Shift
    • Content Design for AR/VR Experiences
    • 5 Ways to Improve UX Design with User-centered Design
    • Good Qustions lead to Great UX Writing
    • Embracing "Design" in Content Design
    • Designing Omnichannel Experiences
    • Design Thinking: a Process for Creative Design
    • 3 Questions to a Better Content Strategy
    • The Layers of User Experience
  • Speaking
  • Blog
  • Contact